IT Support Specialist

Anthony Marks; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading IT services provider in Bristol is seeking a Software Support Consultant to provide 1st and 2nd line IT support. The role requires a strong background in supporting IT environments and knowledge of Microsoft Teams or VOIP (SaaS). The ideal candidate will possess a solid work ethic and a desire to develop in the cloud/SaaS space. This position includes opportunities for training and career development.

Benefits

Career development opportunities

Full training in cloud/SaaS

Qualifications

• Previous IT technical support experience in a busy environment.
• Knowledge of Microsoft Teams or VOIP (SaaS) is beneficial.
• Experience across office networks is preferred.

Responsibilities

• Provide 1st/2nd line IT support in a busy IT environment.
• Support knowledge of Microsoft Teams or VOIP (SaaS).
• Experience with Managed Service Provider environments is advantageous.

Skills

IT Support

Microsoft Teams

VOIP (SaaS)

Office 365

Network Knowledge

Job description

Overview

Software Support Consultant/IT Support Specialist/1st/2nd line – Bristol/Central

Salary: £25,000-£30,000 plus flexible options

My client is a leading Bristol-based IT services provider and cloud solution provider. This dynamic company is looking to expand their technical team and have a vacancy for an additional Technical Support Specialist/Software Support Consultant.

Responsibilities

• Provide 1st/2nd line IT support in a busy IT environment.
• Support knowledge of Microsoft Teams or VOIP (SaaS); knowledge of Office 365 is advantageous.
• Ideally experienced across the board in all areas of office networks.
• Experience with current Managed Service Provider environments is advantageous.
• Demonstrate a hard-working approach and desire to develop in a scale-up business, with a natural ability to build relationships and communicate effectively.

Qualifications

• Previous IT technical support experience gained in a busy IT environment.
• Any knowledge of Microsoft Teams or VOIP (SaaS) is beneficial; Office 365 advantageous.
• Experience across office networks is preferred.
• Experience in a Managed Service Provider (MSP) environment is advantageous.
• Strong work ethic and willingness to develop in cloud/SaaS support.

Opportunity & Contact

My client offers a clear career path with development to maximise potential; full training and development in cloud/SaaS space.

Anyone interested in this role should contact Anthony Marks for more information immediately.