IT Support - ERP

Greenfield I T Recruitment; Wrexham; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

An IT recruitment firm is seeking an IT Support professional for an ERP system role based in the Wrexham area. You will primarily support the Sage 200 system, triaging user queries and conducting bug fixes. The ideal candidate will have strong experience with Sage 200 at a 2nd line support level. This position offers a hybrid work pattern of 1-2 days on-site. Competitive salary ranges from £35k to £40k.

Qualifications

• Proven experience in application support.
• Proven experience in IT support environment.

Responsibilities

• Triage and troubleshoot ERP – Sage 200 user queries.
• Conduct bug fixes.
• Continuous improvement of system processes.
• Gathering user requirements.

Skills

Strong functional knowledge of ERP systems, specifically Sage 200

Natural problem solving skills

Strong communication style

Tools

SQL Server

Job description

IT Support - ERPLocation : Wrexham area – LL12Hybrid work pattern (1 – 2 days per week onsite)Salary : £35k - £40kIT support professional required by large scale multi-site business with a base in Wrexham.This role will have responsibility for supporting the ERP system – Sage 200, the idealcandidate for this role will have experience supporting Sage 200 ERP system at 2nd linelevel.IT Support – ERP role

• Triage and troubleshoot ERP – Sage 200 user queries
• Conduct bug fixes
• Continuous improvement of system processes
• Documentation
• Gathering user requirements
• Manage 3rd party relationships

About you

• Strong functional knowledge of ERP systems, specifically Sage 200
• Proven experience in application support (SQL Server etc)
• Proven experience in IT Support environment
• Natural problem solving skills
• Analytical mindset
• Strong communication style

Please note, this role will require a small amount of travel to other UK sites to support userson Sage 200 ERP system.Please contact Vicky Heard to discuss on or email...