IT Support Engineer (Rapid Progression)

Ernest Gordon Recruitment Limited; Essex; On-site; GBP 27,000 - 28,000; Full time

Job summary

A fast-growing support company in Loughton is seeking an IT Support Engineer to manage support tickets and ensure SLAs are met. This role offers comprehensive training from industry experts for rapid career progression. Ideal candidates will have prior IT support experience and great communication skills. The salary range is £27,000 - £28,000 plus overtime and company benefits.

Benefits

Overtime

Progression

Company Benefits

Qualifications

• Experience as an IT Support Engineer or similar.
• Desire to work in a fast-paced environment.
• Ability to commute to Loughton.

Responsibilities

• Troubleshooting remotely.
• Managing multiple IT Support tickets.
• Ensuring SLAs are met.
• Learning from industry experts to upskill.

Skills

IT Support experience

Good communicator

Job description

IT Support Engineer (Rapid Progression)

Loughton

27,000 - 28,000 + Overtime + Progression + Company Benefits

Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career?

Do you want to join a tight-knit company which offers comprehensive training from industry experts on a 1 on 1 basis daily to help solve complex technical challenges?

On offer is the chance to join a business that has gone from strength to strength in the last decade and is now working with blue chip companies and some of the most recognisable high street names, offering unparalleled progression.

In this role you will be going through support tickets, ensuring SLAs are met, offering support & implementation services to clients, resolving helpdesk issues and providing support on Microsoft Operating Systems. The range of brands you will be liaising with offers a fresh approach to everyday work.

The ideal candidate has experience as an IT Support Engineer or similar, wants to work in a fast paced environment and is a commutable distance to Loughton.

The job:

• Trouble Shooting remotely
• Managing multiple IT Support tickets
• Ensuring SLAs are met
• Learn from industry experts to upskill yourself

The person:

• IT Support experience
• Good communicator
• Commutable to Loughton

Reference: BBBH22213

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.