IT Support Engineer - NIGHT SHIFT

MCS Group; Ballynahinch; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading IT support organization is seeking an IT Support professional for night shifts in Ballynahinch. The role involves monitoring live services, managing schedules, and solving technical issues, with full training provided. Ideal candidates will possess a strong technical aptitude and problem-solving skills. Benefits include pension, private medical cover, and progression opportunities.

Benefits

Free Parking

Progression

Qualifications

• Experience in IT support, Broadcasting, gaming technology, or media operations.
• Quick-thinking problem solver with good communication skills.
• Comfortable with rotating shift work including evenings/nights.

Responsibilities

• Monitor live services for quality and performance.
• Manage routing schedules and booking tools.
• Handle incoming feeds and service requests from partners.

Skills

Networking

IT Support

Support Engineer

IT Technician

Network Operations

Broadcasting

Job description

IT Support | NIGHT SHIFT | Full Training Provided

Location: Northern Ireland - Fully On-site

Shift Work: 10 pm-8 am | 4 Days on, 4 Days Off

Salary: Up to £30,000 + Benefits

Shifts: Rotating days, evenings, and nights (rota provided in advance)

The Role

As part of the Support team, you\'ll play a key role in ensuring technical systems and live services run seamlessly from source to end user. One moment you\'ll be managing schedules for a high-profile event, the next you\'ll be solving a technical issue in real time.

This is a varied and rewarding position where you\'ll get hands-on with advanced systems, with full training provided to develop your skills.

Key Responsibilities

• Monitor live services for quality and performance
• Manage routing schedules and booking tools
• Handle incoming feeds and service requests from partners
• Liaise with external providers and internal teams
• Collaborate with monitoring teams across multiple sites
• Manage IP-based contribution circuits and related systems

What We\'re Looking For

• Experience in IT support, Broadcasting, gaming technology, or media operations, or strong technical aptitude and willingness to learn
• Quick-thinking problem solver with good communication skills
• Interest in technology, systems, or live service delivery
• Comfortable with rotating shift work (including evenings/nights)
• Access to own transport

Desirable

• Previous network operations, or broadcasting background
• Familiarity with AV/RF infrastructure or encryption systems

The Details

• Shifts: 10pm-8am, 4 days on 4 days off
• Work style: Fully on-site in a collaborative environment
• Benefits: Pension, private medical cover, free parking
• Progression: Full training and development in a niche, high-demand technical field

Why Join?

• Work on high-profile events for global audiences
• Join a growing business with real career progression
• Be part of a team that\'s passionate about delivering excellence

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O\'Connor at MCS Group on or .

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

Skills

• Networking
• IT Support
• Support Engineer
• IT Technician
• Network Operations
• Broadcasting

Benefits

• Free Parking
• Progression