IT Support Engineer M / F

VITAPROTECH; Poole; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading security solutions provider is seeking an experienced IT Support Engineer in Poole. You will ensure the smooth operation of IT systems and security while liaising with stakeholders for continuous improvement. Offering a salary between £35k-£50k, this position includes private health care and a company pension scheme. A hybrid working model is available after the probation period, with ample opportunities for career growth.

Benefits

Private Health care

Company Events

Company Laptop

Company pension scheme

GYM facilities

Qualifications

• 8 to 10 years of experience in a similar position.

Responsibilities

• Ensure smooth operation of information systems and quality of network.
• Implement operational and security strategy of the Group and Company.
• Liaise between Group IT and UK business stakeholders.

Skills

Proficiency in architecture and system functionalities

Telecoms technologies

Internet

Operating systems (Windows 10/11, Windows Server, Linux)

Active Directory and LDAP directories

IT and telecommunications security standards

Network and system administration

Tools

VMWare

Hyper-V

Job description

Description

Join TDSi and Hirsch UK - Part of the Vitaprotech / Hirsch Group

With offices in Poole, Dorset and Coventry, TDSi and Hirsch UK have a strong heritage in delivering innovative and reliable security solutions both in the UK and around the world. We design and develop integrated security systems that protect people, property, and assets from edge to core, combining access control, perimeter security, perimeter intrusion detection, and video technologies.

As part of the Vitaprotech / Hirsch Group, an international leader in intrusion and perimeter detection, access control, and video & unified security platforms, we are helping to build a safer and more secure world. Since , Vitaprotech / Hirsch has supported its companies through innovation and sustainable growth. Backed by Seven2 and BPI, the Group continues its ambitious international expansion and now employs more than people worldwide.

Find out More : Missions

We are looking for an IT Support Engineer to support our strategic growth and new challenges!

This role is responsible for :

• Ensuring the smooth operation of the information system and the quality of the network, taking into account user expectations and needs, while ensuring maximum system security
• Implementing the operational and security strategy of the Group and the Company
• Liaising between Group IT and UK business stakeholders for continuous improvement and technological advancement of the wider business

Key responsibilities :

• To achieve the objectives set by the Group IT department, including participation to the definition of strategy and implementation of development projects
• To perform needs analysis and technology watch, to anticipate necessary changes and propose improvements
• To implement and administrate operating systems and networks with the IT department
• To maintain and develop a system and network infrastructure with the IT department and to provide technical support to new system projects

Profil

Qualifications / Skills required to succeed in the position :

• Proficiency in :
  • architecture and system functionalities
  • telecoms technologies, Internet
  • office environments
  • operating systems (e.g. Windows 10 / 11, Windows Server , Linux)
  • Active Directory and LDAP directories
  • IT and telecommunications security standards and procedures
  • network and system administration
• Knowledge of :
  • VMWare or Hyper‑V virtualization
  • communication protocols
  • installing, configuring and troubleshooting IT equipment
• Highly valued : 8 to 10 years of experience in a similar position

Place of work :

Position based in Poole HQ.

Hybrid working after probation period

Hours of Work :

40 hours per week (8.30am to 5.00pm from Monday to Friday - 30 min lunch break)

Salary & Benefits :

£35-50k package depending on experience

• Private Health care
• Company Events
• Company Laptop
• Company pension scheme

Extensive training during an in-depth integration in Poole

TDSi offices with office space, meeting room, demo room, Parking, GYM and kitchen facilities.

Career growth within TDSi / Hirsch UK as well within the Vitaprotech / Hirsch Group.

Starting date : ASAP

We are committed to a sustainable approach to Social and Environmental Responsibility, with the aim of improving the quality of life of our employees and enabling them to play an active role in this change.

TDSi / Hirsch UK and the Vitaprotech / Hirsch Group are open to all talents and all differences.

Interested?

Then send us your detailed application and your salary expectations !

You can contact us by e‑mail to :

Célia BEL, International HR Manager

N.B. : TDSi / Hirsch UK does not want to be contacted by Recruitment companies.