IT Support Engineer - Immediate interviews

Baillie Martin; United Kingdom; On-site; GBP 33,000 - 35,000; Full time

Job summary

A major FMCG operator in the East Glasgow city area seeks a Technical Support Engineer to join their IT department. Responsibilities include providing technical support, troubleshooting issues, and maintaining systems. Ideal candidates will have IT support experience, proficiency with Office 365, and good communication skills. The position offers a competitive salary and benefits package.

Benefits

Parking

Pension Fund

Medical Aid / Health Care

Group Life Assurance

Meal Allowance / Canteen

Annual Bonus / 13th Cheque

Qualifications

• Experience in a similar IT Support environment is essential.
• Good communication skills, both written and verbal.
• Driver’s license with access to own vehicle preferred.

Responsibilities

• Provide technical support for all PC hardware, software and associated peripherals.
• Log support calls and document their outcome.
• Install, configure and maintain operating systems.
• Perform upgrades and maintain on site infrastructure.
• Troubleshoot system and network problems.

Skills

IT Support

Technical Support

Office 365

Active Directory

Hardware Support

Software Support

Education

3rd level education in IT

Tools

Office365 administration

Windows Server

VMWare

Job description

Overview

Technical Support Engineer (On-Site) – Glasgow city East area - (starting salary 33k-35k depending on experience)

My client, one of the UK’s biggest FMCG operators, has an excellent opportunity for an IT Support Engineer to join their busy, hands-on IT dept that looks after all aspects of infrastructure support at their impressive Scottish HO in the East Glasgow city area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.

Responsibilities

• To provide technical support for all PC hardware, software and associated peripherals.
• To log support calls and document their outcome to facilitate the resolution of common queries.
• To install, configure and maintain operating systems to agreed standards.
• To perform upgrades, new installations and carry out routine procedures on site infrastructure.
• Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.

What we’re looking for

• 3rd level education and a background within a similar IT Support environment.
• Office 365 Desktop Apps (Word, Excel, Outlook etc.).
• Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint.
• Experience of Windows Server including Active Directory, Group Policy and VMWare.
• Good communication required with excellent written and verbal skills.
• Driver’s license with (ideally) access to own vehicle due to site location.

This is a rare opening within an award-winning, major local employer with a client base throughout the UK & Europe. Immediate interviews on offer for relevant & qualified applicants.

Skills

• IT Support
• Technical Support
• Office 365
• Active Directory
• Hardware Support
• Software Support

Benefits

• Parking
• Pension Fund
• Medical Aid / Health Care
• Group Life Assurance
• Meal Allowance / Canteen
• Annual Bonus / 13th Cheque