IT Support Engineer – Hybrid Role with Projects

Allegiance Technology Ltd; Cheadle Hulme; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A Microsoft Partner organization in Cheadle Hulme is seeking an IT Support Engineer to provide remote technical support for external clients. This role includes resolving IT support tickets, participating in significant projects, and engaging in technical training. The company offers a competitive salary, a friendly team culture, and flexible working arrangements post-probation. Ideal for candidates looking to advance their careers while working with modern technologies including Azure and Office 365.

Benefits

On site parking

Monthly social events

Flexible working hours

Paid Microsoft Certifications

State of the art offices

Qualifications

• Experience with remote technical support for clients.
• Knowledge of Windows OS and Exchange systems.
• Ability to participate in team training and development.

Responsibilities

• Resolve and escalate IT support tickets.
• Participate in projects like upgrades and migrations.
• Conduct technical research for client solutions.

Skills

Microsoft technology knowledge

Networking skills

Problem resolution

Technical research

Tools

Azure

Office 365

Windows Server

Hyper-V

VMware

Active Directory

Job description

A Microsoft Partner organization in Cheadle Hulme is seeking an IT Support Engineer to provide remote technical support for external clients. This role includes resolving IT support tickets, participating in significant projects, and engaging in technical training. The company offers a competitive salary, a friendly team culture, and flexible working arrangements post-probation. Ideal for candidates looking to advance their careers while working with modern technologies including Azure and Office 365.