IT Support Engineer - Field Based

OSCAR ASSOCIATES (UK) LIMITED; Peterborough; On-site; GBP 25,000 - 27,000; Full time

Job summary

A recruitment agency is looking for a Junior IT Support Engineer to provide on-site support in Peterborough. The ideal candidate will assist users with hardware, software, and network issues while gaining hands-on experience in a supportive environment. This role offers a salary between £25,000 and £27,000, with excellent training and career progression opportunities.

Benefits

Car allowance

Fuel reimbursement

Excellent training

Clear career progression

Supportive team

Qualifications

• Experience in IT support through work, education, or personal projects.
• Understanding of Windows operating systems and Office 365.
• Interest in networking and cloud technologies.

Responsibilities

• Provide on-site support for users across hardware, software, and network issues.
• Help install, configure, and maintain computers and mobile devices.
• Support Microsoft environments including Windows 10/11 and Office 365.

Skills

IT support experience

Basic understanding of Windows

Interest in networking

Problem-solving skills

Communication skills

UK driving licence

Willingness to travel

Job description

Job Title: Junior IT Support Engineer - Field Based (Peterborough)

Salary: £25,000 - £27,000

Location: Northampton

About The Role

This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands‑on experience across a wide range of technologies. You'll be providing on‑site support to users, helping to resolve day‑to‑day IT issues, and learning how to manage systems, hardware, and networks in a live business environment.

You’ll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long‑term career in IT.

Key Responsibilities

• Provide on‑site support for users across hardware, software, and network issues
• Help install, configure, and maintain computers, printers, and mobile devices
• Support Microsoft environments including Windows 10/11, Office 365, and Active Directory
• Assist with IT setups, system updates, and troubleshooting tasksDeliver a friendly and professional service to all users
• Get hands‑on exposure to networking technologies, including Cisco equipment

Skills And Experience Required

• Some experience in IT support (through work, education, or personal projects)
• Basic understanding of Windows operating systems and Office 365
• Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.)
• Strong problem‑solving skills and willingness to learn
• Excellent communication and people skills
• Full UK driving licence and willingness to travel locally
• Enhanced DBS check (or willingness to obtain one)

What's on Offer

• Salary between £25,000 - £27,000 depending on experience
• Car allowance with fuel reimbursed from the start of your commute
• Excellent on‑the‑job training with support from senior engineers
• Exposure to Microsoft and Cisco technologies in real‑world environments
• Clear career progression into senior or specialist IT roles
• Supportive, friendly team and long‑term career development

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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