IT Support Engineer – Cloud & Onsite Tech Growth

ERSG Ltd; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic technology firm in Greater London is seeking a passionate IT Support Engineer to join their internal team. This full-time role offers the opportunity to manage Microsoft 365, resolve user issues, and generate reports, all while working in a supportive culture. Candidates should have a passion for technology and ideally some prior experience or relevant certifications. Your contributions will directly impact the team's success. Office presence is expected 4 days a week after 3 months of service.

Benefits

Career Growth opportunities

Supportive Culture

Hands-On Experience

Qualifications

• 6-12 months of on-site IT experience is a plus.
• Willingness to learn and adapt in a fast-paced setting.

Responsibilities

• Manage Microsoft 365 and other cloud services.
• Provide hands-on support both onsite and remote.
• Log and track support requests.
• Generate management reports.
• Set up systems and workstations for users.

Skills

Knowledge of Microsoft 365 administration

Strong communication skills

Passion for technology

Team-first attitude

Education

IT apprenticeship program or Microsoft/CompTIA certifications

Job description

A dynamic technology firm in Greater London is seeking a passionate IT Support Engineer to join their internal team. This full-time role offers the opportunity to manage Microsoft 365, resolve user issues, and generate reports, all while working in a supportive culture. Candidates should have a passion for technology and ideally some prior experience or relevant certifications. Your contributions will directly impact the team's success. Office presence is expected 4 days a week after 3 months of service.