IT Support Engineer (3 Month Temp)

Hayward Hawk; Ballyclare; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics organisation seeks an IT Support Engineer for a 3-month contract in Ballyclare. The role involves providing critical 1st and 2nd line support across multiple sites, managing IT tickets, and troubleshooting systems. Ideal candidates should have 2+ years in IT support, strong skills in Windows and Office 365, and a proactive communication style. Immediate availability is essential.

Qualifications

• 2+ years’ experience in an IT Support or Systems role.
• Confident across Windows environments and Office 365.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Providing 1st and 2nd line IT support across multiple locations.
• Resolving day-to-day IT tickets and incidents.
• Assisting with user setups, access management, and device configuration.

Skills

IT Support

Troubleshooting

Active Directory

Office 365

Job description

Overview

Hayward Hawk Technology are partnering with a leading logistics organisation who are urgently seeking an IT Support Engineer to join their busy IT team on a 3-month temporary contract.

This is a great opportunity for someone who enjoys getting stuck into hands-on support, keeping systems running smoothly, and working within a fast-paced, connected environment.

The Role

You’ll be providing 1st and 2nd line IT support across multiple UK & Ireland sites — supporting everything from desktops and networks to mobile devices and business-critical applications.

You’ll join a friendly, experienced IT team where you’ll play a key role in:

• Resolving day-to-day IT tickets and incidents
• Supporting Windows desktops, laptops, printers, and mobile devices
• Troubleshooting hardware, software, and network issues
• Administering Office 365 and Active Directory
• Assisting with user setups, access management, and device configuration

What You’ll Bring

• Immediate availability – ready to start straight away
• 2+ years’ experience in an IT Support or Systems role
• Confident across Windows environments and Office 365
• Strong troubleshooting and problem-solving skills
• Great communication and a proactive approach to getting things done

The Details

• Contract: 3 months
• Location: Ballyclare area (onsite role)
• Hours: Monday – Friday, 9am–5:30pm
• Start Date: ASAP

If you’re available immediately and want to make an impact in a dynamic logistics environment — get in touch with Aaron Pyper on

Skills

• Active Directory
• Office 365