IT Support Engineer (1st-2nd Line)

Experis - ManpowerGroup; Royal Leamington Spa; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading staffing firm in the UK is seeking an IT Support Engineer to provide hands-on support in a busy office environment. You will be the first point of contact for IT issues, ensuring systems run smoothly. Ideal candidates will possess experience with Microsoft 365, Windows servers, and effective troubleshooting skills. This full-time, on-site role offers a competitive daily rate.

Qualifications

• Experience with Microsoft 365 administration and Windows server support.
• Basic knowledge of networking including DHCP and DNS.
• Excellent PC hardware troubleshooting skills.
• Ability to communicate effectively and work collaboratively.

Responsibilities

• Provide end-user support for devices and networks.
• Install and configure IT equipment.
• Manage help desk tickets efficiently.
• Support Windows servers and Microsoft 365.
• Monitor IT systems and assist with building services.

Skills

Microsoft 365 admin

Windows server support

MS Office

Basic networking knowledge

PC hardware maintenance

Strong communication

Collaborative mindset

Willingness to learn

Tools

VMware

Linux

Job description

Contract Opportunity: IT Support Engineer (1st-2nd Line)

Location: Leamington Spa (5 days per week on-site)
Start Date: Ideally between 3rd-10th November
Rate: £225-275 per day (Outside IR35)

We're looking for a hands-on IT Support Engineer to join a growing organisation in Leamington Spa. This is a full-time, on-site contract role supporting a busy office environment and internal systems.

You’ll be the first point of contact for users, ensuring IT systems run smoothly and downtime is kept to a minimum. The role covers everything from hardware troubleshooting to basic server support and systems monitoring.

Key Responsibilities:

• End-user support across desktops, laptops, printers, mobiles, and networks
• Installing and configuring IT equipment
• Managing help desk tickets (low volume - <20/day)
• Supporting Windows servers, Microsoft 365, VMware, and Linux
• Assisting with onboarding and user account setup
• Monitoring systems and supporting building services (CCTV, heating, security)

Essential Skills:

• Microsoft 365 admin, Windows server support, and MS Office
• Basic networking knowledge (Wi-Fi, DHCP, DNS)
• PC hardware maintenance and troubleshooting
• Strong communication and a collaborative mindset
• Willingness to learn and grow in a dynamic environment

Desirable:

• Experience with VMware or other hypervisors
• Exposure to Linux environments

This is a great opportunity to join a small, supportive IT team and contribute to a well-run operation with room to grow.