IT Support Engineer

La Fosse Associates; West Malling; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading recruitment agency is seeking a proactive Field Engineer for IT support in the UK. This field-based role involves delivering IT support across multiple sites in London, managing schedules, and ensuring equipment is configured and returned securely. The ideal candidate has a strong background in IT support, excellent communication skills, and a full UK driving licence for travel.

Qualifications

• A full UK driving licence is required.
• Previous experience in field-based IT support or desktop engineering.
• Strong working knowledge of Windows laptops and Office 365.
• Good understanding of IT asset management processes.

Responsibilities

• Delivering laptop refresh projects including deployment and collection.
• Providing first-line and second-line IT support on-site.
• Liaising with the central IT support team to resolve issues.

Skills

Field-based IT support

Windows laptops

Office 365

IT tools

Communication skills

Organisational skills

Job description

Field Engineer – IT Support (3-Month Contract)

Location: Kent (Field-based)

Contract: 3 months (Inside IR35)

Day Rate: £180/day

We’re working with a client who are seeking a proactive and reliable Field Engineer to support our IT operations across multiple sites in London. This is a field-based role, ideal for someone who enjoys being on the move and working directly with end users.

Responsibilities

• Delivering laptop refresh projects (deployment, configuration, and collection of old devices)
• Supporting onboarding and offboarding of employees – ensuring laptops and peripherals are issued, configured, and returned securely
• Providing first-line and basic second-line IT support on-site (troubleshooting, hardware swaps, password resets, connectivity issues)
• Keeping accurate logs of all hardware movements and updates in the asset management system
• Liaising with the central IT support team to elevate and resolve complex issues
• Managing daily schedules to cover multiple sites efficiently

Must Have

• A full UK driving licence (travel required)
• Previous experience in field-based IT support or desktop engineering
• Strong working knowledge of Windows laptops, Office 365, and common IT tools
• Good understanding of IT asset management processes and security protocols
• Excellent communication and organisational skills – able to work independently
• Flexibility to adapt to changing site requirements and priorities

Job Benefits

Inside IR35