IT Support Engineer

ITSS Recruitment; Lincoln; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading Defence organisation in Lincoln is seeking a motivated IT Support Engineer to join their team. You'll handle IT troubleshooting, project delivery, and contribute to complex Defence solutions. Strong communication and problem-solving skills are essential. This position requires UK nationality due to government security vetting. Competitive salary of up to 45K plus benefits. Immediate applications encouraged.

Benefits

Up to 45K salary

Bonus

25 days holiday plus Bank Holidays

Qualifications

• Strong basis knowledge and passion to learn more.
• Enthusiastic IT support with strong problem-solving abilities.
• Ability to work as part of a team.

Responsibilities

• Perform IT and network troubleshooting.
• Engage in logical fault finding.
• Participate in IT project delivery.

Skills

Problem-solving

Communication

IT Security Awareness

Network Troubleshooting

Azure

Linux

Job description

Overview

IT Support Engineer / Infrastructure Engineer - Defence Sector - Up to 45K + Bonus, 25 days holiday + Bank

We are looking for a highly motivated IT Support Engineer to join an award winning Defence organisation with offices just south of Lincoln. The technical team consists of 11 individuals and is comprised of primarily Software Engineers and you'll be directly reporting to the CTO. They have seen exponential growth over the last few years and this hire will be the first dedicated IT Support Engineer / Infrastructure Engineer. A fantastic opportunity for someone to put their own take on a brand new role. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The IT Support Engineer will also be given the chance to be involved in all aspects of the process, from conception through to completion and launch. The environment is relaxed yet professional and will provide the opportunity to be technically involved in complex Defence solutions.

Responsibilities

• IT and network troubleshooting
• Logical fault finding
• Networking
• IT security awareness
• Windows OS applications
• IT project delivery
• Azure / Entra / O365
• Linux
• Simulation experience

Qualifications

We are not expecting the IT Support Engineer to be an expert in all the technologies above, just a strong basis knowledge and passion to learn more. You will be an enthusiastic IT Support, a good communicator and have a natural desire to create a seamless environment. The successful IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Due to the nature of the position it is required for the Software Engineer to be a UK National for government security vetting. This includes a minimum of 5 years consecutive UK residency.

Additional Information

Location: Lincoln, Lincolnshire

Posted: Oct 3rd 2025

Sector: IT

Contract: Permanent

Hours: Full Time

Benefits: Up to 45K + Bonus, 25 days holiday + Bank Holiday

We are interviewing currently so apply now for immediate consideration for the IT Support Engineer position or contact George Harvey at ITSS Recruitment for further information.