IT Support Engineer

Morgan Jones Recruitment Consultants; England; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A technology services firm is seeking an IT Support Engineer who is passionate about tech and eager to learn. The role involves being the first point of contact for service requests and providing outstanding support to clients. Candidates need not have prior experience as full training will be provided. This position offers a hybrid work setup, with 1 day WFH after probation, alongside a competitive salary and performance bonus.

Benefits

Full training provided

Performance bonus

Profit sharing

Qualifications

• Confidence in communicating with clients and solving problems.
• Genuine interest in technology and IT.
• Organised, proactive, and eager to learn.

Responsibilities

• Handle incoming client service requests with professionalism.
• Diagnose and resolve technical issues across varied systems.
• Support clients in maintaining strong technology and security standards.
• Collaborate with internal teams for seamless service delivery.

Skills

Problem-solving

Client communication

Technical interest

Organisational skills

Job description

Tech-savvy, customer-focused, and ready to grow? This role offers full training, great benefits, and a clear path into IT.

IT Support Engineer

Hybrid (1 day WFH per week after probation)

£25,000 per annum + up to £2,500 performance bonus + EO profit share

9:00 5:00 Mon Fri

Join a forward-thinking technology services firm where customer service is at the heart of everything we do.

As an IT Support Engineer, you ll be the first point of contact for incoming service requests, delivering outstanding support while helping clients maintain secure and efficient tech environments.

You don t need prior experience or certifications, just a passion for tech and a willingness to learn. Full training and development are provided from day one.

Responsibilities include:

• Handling incoming client service requests with professionalism and care
• Diagnosing and resolving technical issues across varied systems
• Supporting clients in maintaining strong technology and security standards
• Collaborating with internal teams to ensure seamless service delivery

You ll need to:

• Be confident in communicating with clients and solving problems
• Have a genuine interest in technology and IT - This is a must
• Be organised, proactive, and eager to learn
• Thrive in a collaborative, fast-paced environment
• Attention to detail
• Ability to work under pressure
• Willingness to obtain additional certifications
• A great personality and attitude to work

Apply now!