IT Support Engineer

TavasTech; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A reputable UK organization is looking for an IT Support Engineer to join its technology team. This role offers the chance to provide 1st and 2nd line support to over 600 users across multiple sites in Leicester and Rugby. The successful candidate will troubleshoot hardware and software issues and assist in system administration tasks. A UK Driving Licence and car are required. The company offers a supportive environment and the possibility for flexible home working when necessary.

Qualifications

• Full UK Driving Licence and a car are mandatory.
• Experience providing IT support to users.

Responsibilities

• Deliver 1st and 2nd line IT support to over 600 users.
• Troubleshoot and resolve incidents involving hardware, software, networks, and telephony.
• Support system administration tasks, including user setup, monitoring, and maintenance.
• Assist with testing and deploying new systems, hardware, and updates.

Skills

1st and 2nd line technical support

Troubleshooting hardware and software

User administration

Job description

IT Support Engineer

Salary: £30,000 to £35,000

Job Type: Permanent

Location: On-site Leicester and Rugby

A full UK Driving Licence and a car are mandatory

About the Company

Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments.

About the Opportunity

This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands‑on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed.

Roles and Responsibilities

• Deliver 1st and 2nd line IT support to over 600 users
• Troubleshoot and resolve incidents involving hardware, software, networks, and telephony
• Support system administration tasks, including user setup, monitoring, and maintenance
• Assist with testing and deploying new systems, hardware, and updates