IT Support Engineer

Ashdown Group; Dorking; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading consultancy in the Dorking area is seeking an experienced IT Support Analyst to join their busy IT team. This hybrid role offers up to £40,000 annually and involves providing 1st and 2nd line support for users across various sites, as well as some infrastructure support. Candidates should have experience with Windows 10/11 and Office 365.

Qualifications

• Experience as an IT Support Analyst or similar role.
• Familiarity with remote support for users across multiple sites.

Responsibilities

• Provide 1st and 2nd line BAU user support.
• Deliver remote support for users across multiple sites.

Skills

Windows 10 & 11

Office 365

Azure AD

Windows Server 2019 & 2022

Azure

Cisco network switches & routers

Job description

Overview

My client is a leading consultancy in need of an experienced IT Support Analyst to join their busy IT team. This is a hybrid role (3 days in the office / 2 days at home) based in the Dorking area of Surrey, with a salary of up to £40,000.

If you are an experienced IT Support Analyst, IT Helpdesk Engineer, IT Service Desk Engineer or IT Support Engineer and you are looking for a new challenge, please send your CV promptly.

Responsibilities

• Provide 1st and 2nd line BAU user support and some infrastructure support.
• Deliver remote support for a large number of UK-wide users across multiple sites.

Qualifications

• Windows 10 & 11
• Office 365 (incl. Exchange Online, Teams, OneDrive & Sharepoint)
• Azure AD
• Windows Server 2019 & 2022
• Azure
• Cisco network switches & routers