IT Support Engineer

GXO Logistics, Inc.; Cowes; On-site; GBP 60,000 - 76,000; Full time

Job summary

A logistics and supply chain service provider is seeking a Principal Systems Engineer located in Cowes, England, to enhance infrastructure and middleware technologies. This role requires managing database support and monitoring performance while ensuring security protocols are met. Candidates should possess strong networking experience and deliver on operational tasks effectively to meet deadlines. The position offers a competitive salary of up to £75,900 based on experience.

Benefits

Outstanding contract rate of pay

Access to onsite subsidized restaurant

Access to onsite gym and parking

Qualifications

• Experience with enterprise application and middleware technologies.
• Strong technical background to guide operational tasks.
• Ability to monitor capacity and performance effectively.

Responsibilities

• Guide technical operations with a hands-on approach.
• Encourage teamwork and knowledge sharing.
• Deliver on operational tasks against demanding deadlines.

Skills

Enterprise application knowledge

Database support

Capacity monitoring

Security prevention

Strong networking skills

Job description

• Enterprise application, middleware and infrastructure technologies (Vmware, DHCP, DNS, AD, DFS, GPO, M365, Entra AD, MDM)
• Database support, administration and optimisation (SQL)
• Capacity, performance and availability monitoring (SCOM)
• Security, vulnerability and malware threat prevention
• Strong networking knowledge. (LAN, WAN, WLAN)

Success in this role will be if you…

• Step back and see the big picture and get involved in a 'technical hands on way', using your strong, current and broad ranging technical background to guide your instinct
• Actively encourage teamwork and knowledge sharing
• Deliver on operational and project based tasks, against demanding Service Level Agreements and challenging deadlines
• Deliver quality without compromising performance
• Be a strong point of escalation; seeing solutions that others can't, and crucially, be keen to do so as quickly and efficiently as possible so that we can achieve our collective goals

The roles require the ability to deliver on both operational and project activities, against deadlines and SLAs. Thus flexibility is essential in this position,

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• Outstanding contract rate of pay
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