IT Support Engineer

VIQU IT; City Of London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A technology recruitment agency is seeking an IT Support Engineer for a 3-month contract in London. This role focuses on delivering excellent on-site user experience and involves providing 1st and 2nd line technical support, managing IT tickets, and assisting with onboarding. Ideal candidates will have strong skills in Microsoft technologies, particularly Office 365 and Active Directory. Competitive pay and a friendly, service-driven environment are offered.

Benefits

£1,000 referral bonus

Friendly service-driven environment

Qualifications

• Experience providing 1st and 2nd line technical support.
• Proficient in administration and support of Office 365.
• Ability to onboard new starters and manage IT tickets.

Responsibilities

• Provide technical support to users across the business.
• Manage and resolve walk-up requests efficiently.
• Configure, deploy, and support end-user devices.

Skills

Proficiency with the Microsoft stack

Hands-on experience with Active Directory

Strong understanding of Windows 10/11

Excellent communication and interpersonal skills

Ability to engage with users at all levels

Job description

IT Support Engineer Fenchurch Street 3-month Contract

My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business.

It s a friendly, service-driven environment where IT support meets customer care. You ll assist users with device issues, software troubleshooting, connectivity problems, and account support.

Key responsibilities of the IT Support Engineer:

• Provide 1st and 2nd line technical support to users across the business.
• Manage and resolve walk-up requests, ensuring timely and effective service.
• Onboard new starters, ensuring a smooth onboarding experience.
• Manage and resolve an excess of IT support tickets in a timely manner.
• Configure, deploy, and support end-user devices.

IT Support Engineer Experience/Technologies:

• Proficiency with the Microsoft stack, including Office 365 (administration and support).
• Hands-on experience with Active Directory (user account management and support).
• Strong understanding of Windows 10/11 operating systems (administration and troubleshooting).
• Excellent communication and interpersonal skills.
• Proven ability to engage with users at all levels of the business.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

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