IT Support Engineer

Major Recruitment Careers; Burton upon Trent; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading food manufacturing firm in Burton upon Trent is seeking an IT support specialist to enhance its internal team. The ideal candidate will have experience in troubleshooting and supporting O365 and Windows systems. This role offers an opportunity to work closely with the IT manager and gain exposure to core networking systems and security configurations. Competitive compensation and a collaborative work environment are provided.

Qualifications

• Proven ability to problem solve and collaborate effectively.
• Familiarity with core networking systems including routers and switches.
• Experience with VOIP systems is a plus.

Responsibilities

• Support IT operations across core sites.
• Collaborate closely with the IT manager at the Burton office.
• Assist in problem-solving 1st and 2nd line technical issues.

Skills

IT technical support experience

Troubleshooting (1st/2nd line)

O365 knowledge

Windows 10 (including servers 2016/19)

Firewall security exposure

Job description

Major IT have partnered with a global player in the FMCG and Food Manufacturing business.

As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide.

This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton.

The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1st or 2nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016 / 19 and firewall security exposure.

You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office.

This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support ...