IT Support Engineer

Xact Placements Ltd; Aldershot; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking an IT Support Engineer based near Aldershot. In this role, you will provide remote and onsite support to local clients, resolve hardware and software faults, and manage client expectations. The ideal candidate will have over 3 years of IT support experience and be proficient with Microsoft Desktops, Windows Server, Active Directory, and Office 365. A driving license and own vehicle are essential.

Qualifications

• 3+ years' experience providing IT support.
• Experience with Microsoft Desktops and Windows Server.
• Understanding of Active Directory and Office 365.

Responsibilities

• Provide both remote and onsite support to local clients.
• Resolve hardware and software faults.
• Manage client expectations and adhere to support SLA's.

Skills

IT support experience

Microsoft Desktops

Windows Server

Active Directory

Office 365

Basic networking knowledge

Driving license

Certifications

Job description

Overview

Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot?

Responsibilities

• Provide both remote and onsite support to a variety of local clients
• Keep clients up-to-date on any issues
• Resolve hardware and software faults
• Installing and configuring computer operating systems and applications
• Manage client expectations and adhere to support SLA's

Skills and Experience

• 3+ years' experience providing IT support
• Microsoft Desktops and Windows Server
• Active Directory
• Office 365
• Basic networking knowledge
• Driving license and own vehicle essential
• Any certifications are a bonus