IT Support Apprentice

QA; Liverpool; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading consumer law firm in the UK is seeking an IT Support Apprentice. In this role, you will deliver excellent customer service and technical support to users across the business. Ideal candidates will possess strong communication skills and an eagerness to learn about technology in a dynamic environment. This opportunity allows for growth within a respected firm committed to high-quality legal services.

Qualifications

• Excellent communication and customer service skills.
• Ability to troubleshoot technical issues.
• Interest in technology and eagerness to learn.

Responsibilities

• Deliver excellent technical on-site support.
• Assist users with hardware and software issues.
• Drive technological improvements across the business.

Job description

About Slater and Gordon :

Do you want to begin an exciting career at one of the UK’s leading consumer law firms? At Slater and Gordon, they are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new IT Support Apprentice.

Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range of legal areas, such as personal injury, medical negligence, family law, employment law, wills, tax, trusts and probate, and disputes. Their reputation is built on the range of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers.

About the role :

The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the business remain at the forefront of using technology to enhance the business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business.

Responsibilities :

Deliver excellent customer and technology serv...