IT Support Analyst – Global Tech, Sustainable Impact

Saria; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global company in the United Kingdom is seeking an IT Support Analyst to join their Doncaster team. In this full-time, site-based role, you will provide technical support, manage user accounts, and assist with systems analysis. Ideal candidates have a degree in IT, experience in customer-focused IT support, and strong knowledge of Microsoft 365. This position offers a competitive salary and opportunities for ongoing training and development.

Benefits

Competitive salary and benefits package

Opportunity to work with modern technologies

Ongoing training and development

Qualifications

• Degree or equivalent experience in an IT-related field.
• Experience in an in-house, customer-focused IT support role.
• Strong working knowledge of Microsoft 365 and Windows operating systems.

Responsibilities

• Provide 1st and 2nd line technical support across the business.
• Diagnose and troubleshoot user problems.
• Manage user accounts and access permissions.
• Create and maintain user guides and training materials.
• Support maintenance of networks and infrastructure.

Skills

Technical support

Communication skills

Organizational skills

Microsoft 365

Windows operating systems

Networking basics

Education

Degree in IT-related field or equivalent experience

Job description

A leading global company in the United Kingdom is seeking an IT Support Analyst to join their Doncaster team. In this full-time, site-based role, you will provide technical support, manage user accounts, and assist with systems analysis. Ideal candidates have a degree in IT, experience in customer-focused IT support, and strong knowledge of Microsoft 365. This position offers a competitive salary and opportunities for ongoing training and development.