IT Support Analyst – Dynamics 365 BC (Hybrid, 2–3 days onsite)

Proactive.IT Appointments Limited; England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A technology recruitment agency seeks an IT Support Analyst for a hybrid role in the United Kingdom. The candidate should have knowledge or experience of Microsoft Dynamics 365 Business Central and provide Level 1 & 2 IT support. The position offers a competitive salary of £40k – 50k per year with a comprehensive benefits package, including hybrid working and professional development opportunities.

Benefits

Brilliant benefits including hybrid working

Annual leave

Pension scheme

Training & development

Retail discounts

Death in service cover

Qualifications

• Knowledge or experience with Microsoft Dynamics 365 Business Central is essential.
• Experienced in providing Level 1 & 2 IT support.
• Ability to manage support tickets effectively.

Responsibilities

• Provide general Level 1 & 2 IT support across the organisation.
• Focus on supporting Microsoft Dynamics Business Central and Shopify integrations.

Skills

Microsoft Dynamics 365 Business Central

1st and 2nd Line IT Support

Windows OS

O365

Azure

Active Directory

ITIL

Ticketing systems experience

Strong communication skills

Stakeholder management skills

Job description

A technology recruitment agency seeks an IT Support Analyst for a hybrid role in the United Kingdom. The candidate should have knowledge or experience of Microsoft Dynamics 365 Business Central and provide Level 1 & 2 IT support. The position offers a competitive salary of £40k – 50k per year with a comprehensive benefits package, including hybrid working and professional development opportunities.