IT Support Analyst – 11309SR

Proactive.IT Appointments Limited; England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A technology recruitment agency seeks an IT Support Analyst for a hybrid role in the United Kingdom. The candidate should have knowledge or experience of Microsoft Dynamics 365 Business Central and provide Level 1 & 2 IT support. The position offers a competitive salary of £40k – 50k per year with a comprehensive benefits package, including hybrid working and professional development opportunities.

Benefits

Brilliant benefits including hybrid working

Annual leave

Pension scheme

Training & development

Retail discounts

Death in service cover

Qualifications

• Knowledge or experience with Microsoft Dynamics 365 Business Central is essential.
• Experienced in providing Level 1 & 2 IT support.
• Ability to manage support tickets effectively.

Responsibilities

• Provide general Level 1 & 2 IT support across the organisation.
• Focus on supporting Microsoft Dynamics Business Central and Shopify integrations.

Skills

Microsoft Dynamics 365 Business Central

1st and 2nd Line IT Support

Windows OS

O365

Azure

Active Directory

ITIL

Ticketing systems experience

Strong communication skills

Stakeholder management skills

Job description

11309SR £40k – 50k per year + Brilliant Benefits

IT Support – Hybrid

Our client is urgently looking for an experienced IT Support Analyst, with an understanding of Microsoft Dynamics 365 Business Central, to join their team on a permanent basis.

To be considered for this role, you must have either knowledge, an understanding or experience of Microsoft Dynamics 365 Business Central.

The position is hybrid, with 2-3 days on-site each week. You will provide general Level 1 & 2 IT support across the organisation, with a focus on supporting Microsoft Dynamics Business Central, Shopify integrations.

You will be rewarded with an excellent salary, as well as a brilliant benefits package including hybrid working, annual leave, pension scheme, training & development, retail discounts, death in service cover and many, many more perks!

IT Support – Key Skills

• Knowledge, an understanding, or experience with Microsoft Dynamics 365 Business Central
• Experienced in 1st and 2nd Line IT Support
• Experience with Windows OS, O365, Azure, Active Directory and ITIL
• Ticketing systems experience
• Strong communication skills, both written and verbal
• Good stakeholder management skills
• Ability work independently and as part of a team

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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