IT Support – 5280

Clear IT Recruitment Limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an enthusiastic IT Engineer for a 1st line support position at their Heathrow office. Key responsibilities include managing IT equipment, supporting staff with IT issues, and participating in various IT projects. Ideal candidates will have a degree in IT or a related field and strong analytical skills, with a desire to learn and manage projects effectively.

Qualifications

• Degree educated, preferably in IT or Business with IT modules.
• Must have strong analytical and problem-solving skills.
• Excellent attention to detail and logical mindset.

Responsibilities

• Manage and support IT equipment and phones.
• Be the first point of contact for all IT issues.
• Support IT projects including new system implementations.

Skills

Attention to detail

Excellent written and spoken English

Project management skills

Problem-solving skills

Strong analytical skills

Team-oriented

Education

Degree in IT or Business with IT modules

Tools

Active Directory

Exchange

Windows 10 / 11

Office365

Job description

Our client is seeking an eager Graduate/ young professional to be a IT Engineer/ 1st line support Engineer in their Heathrow office.

Duties of the role:

• Management and support of IT equipment and phones for all staff
• Being the first point of contact and support for all IT issues that arise
• IT infrastructure and security across the offices
• The ordering and inventory control including, but not limited to IT and phone equipment
• Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
• Support of problems with various Microsoft components
• Various IT projects including company intranet and new system implementation
• Basic level network infrastructure support and management
• Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required
• IT supplier related activities e.g., Procurement

Desired Experience:

• Degree educated (IT or Business with IT modules preferable but not essential)
• Attention to detail and logical
• Excellent written and spoken English
• Interest in project work
• Optimum time management and able to effectively prioritise tasks
• Strong analytical skills
• Problem-solving skills, creativity
• Team and service-oriented
• Willingness to learn
• Able to effectively analyze and communicate data and software
• Successful management of projects within previous role
• Experience in a similar role is desirable
• Must hold a full driving licence

We are an equal opportunities employer and welcome applications from all qualified candidates.