IT Support

VWA (Victoria Wall Associates); Greater London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A recruitment agency seeks an experienced IT Support professional for a temporary role in Mayfair. The position involves delivering support for office equipment and providing desktop troubleshooting to users. Candidates must have demonstrable experience in a similar role, preferably in the finance sector. This fully office-based role offers a competitive hourly rate and the chance to work in a collaborative corporate setting.

Benefits

Competitive hourly rate

Collaborative team environment

Qualifications

• Demonstrable experience in a similar IT support role.
• Experience supporting executives in a corporate environment.
• Experience in a regulated sector, preferably finance.

Responsibilities

• Deliver 'break-fix' support for laptops and peripherals.
• Provide desktop troubleshooting assistance to users.
• Support user administration through Active Directory and Azure/Entra.
• Act as liaison for remote troubleshooting between users and IT manager.

Skills

Desktop troubleshooting

Active Directory

Microsoft 365 applications

Customer service

Job description

7-IT/FALW
IT Support
Temp, ongoing
Competitive hourly rate
Mayfair
ASAP start

About the Client:

We've just taken on a brilliant temp IT support role for a global merchant bank based in Berkley Square, Mayfair. Our client invest in tech, media and telecom and are looking for someone to join in a temp capacity on an ongoing basis.

About the Role:

• Deliver 'break-fix' support for office equipment (laptops, managed iPhones, peripheral items such as workstation setup hardware)
• Provide fundamental desktop troubleshooting to users (Windows assistance, Microsoft 365 applications, Adobe, Web, firmware/driver upgrades)
• Support IT Manager with on-site user administration through Active Directory and Azure/Entra
• Act as liaison between users and IT Manager for additional remote troubleshooting handled by IT Manager during ET business hours (email release from security gateway, third-party application management, vendor correspondence, etc.)

The successful candidate will have:

• Demonstrable experience in a similar role.
• Experience supporting company executives.
• Ideally experience working in a regulated sector - finance would be preferable.

Additional details:

• Standard hours are 9am - 6pm
• This is a fully office-based role
• This role could last anywhere from 3 days to 1 month. This will depend on additional internal conversations around a longer-term replacement.
• Holiday closure from December 24th - January 2nd
• Competitive hourly rate (based on experience).
• The opportunity to work in a busy, fast-paced, corporate setting in a collaborative, close-knit team.

If this sounds like the opportunity for you, please apply today!