IT Support

Core-Asset Consulting Ltd; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment consultancy is seeking an IT Support Analyst for an initial 3-month temporary role in Edinburgh. You will provide IT support primarily on Apple hardware and SaaS applications. Ideal candidates should have proven IT support experience and strong knowledge of macOS. This role offers a chance to work with a forward-thinking financial technology organization.

Qualifications

• Proven experience in a hands-on IT support role.
• Strong knowledge of macOS and Apple hardware support.
• Experience with Mobile Device Management (MDM), ideally Jamf Pro.

Responsibilities

• Provide day-to-day IT support to office-based and remote staff.
• Manage user provisioning and access control across SaaS applications.
• Support and administer core business systems like Google Workspace.

Skills

IT support experience

Knowledge of macOS

Mobile Device Management

Administration of Google Workspace

Scripting skills

Audio Visual troubleshooting

Networking principles

SaaS administration

Job description

Overview

Core-Asset Consulting is recruiting for an IT Support Analyst on behalf of our client, a leading financial technology organisation. This is an excellent opportunity to join a forward-thinking firm that is shaping the way small businesses engage with digital tools. This is an initial 3 month temporary position.

Responsibilities

• Provide day-to-day IT support to office-based and remote staff, primarily on Apple hardware and SaaS applications.
• Manage user provisioning, access control, and troubleshooting across the SaaS application stack.
• Support and administer core business systems, including Google Workspace and MDM solutions.
• Assist with network troubleshooting (Wi-Fi, LAN, connectivity).
• Resolve a wide range of technical issues, from hardware failures to account management queries.
• Support and troubleshoot meeting room AV systems.
• Maintain clear process documentation and contribute to knowledge-sharing within the IT team.
• Collaborate with colleagues to prioritise support requests effectively.

Qualifications

• Proven experience in a hands-on IT support role.
• Strong knowledge of macOS and Apple hardware support.
• Experience with Mobile Device Management (MDM), ideally Jamf Pro.
• Administration experience with Google Workspace.
• Scripting skills (e.g., Bash, Python).
• Knowledge of Audio Visual troubleshooting.
• A basic understanding of networking principles.
• Familiarity with SaaS application administration and support.

Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.

Job reference: 16272

To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.

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