IT specialists (all genders)

REINERT Logistic GmbH & Co. KG; Sheffield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in the UK is seeking an IT support professional who will act as the first point of contact for employees and assist with IT-related queries. Ideal candidates should have completed IT training or possess practical experience in 1st level support. The role requires strong analytical thinking, a communicative manner, and the ability to troubleshoot technical issues. Flexible working hours and opportunities for professional development are offered in a supportive team environment.

Benefits

Flexible working hours

Home office option

Professional development opportunities

Qualifications

• Completed IT training or practical experience in 1st level support.
• Familiarity with IT support for PCs, notebooks, tablets, and smartphones.
• Strong analytical skills and the ability to solve technical problems quickly.

Responsibilities

• Act as the first point of contact for IT support.
• Troubleshoot technical challenges and coordinate with external providers.
• Analyze logs and document processes within the IT infrastructure.

Skills

IT training

1st level support experience

Analytical thinking

Teamwork

Flexibility

Tools

PCs

Smartphones

Network technologies

Job description

Base data

We are looking for

• Become the first point of contact for our employees and contribute your expertise to IT support! You are the problem solver who passionately and diligently assists with questions about our IT systems.
• You love tackling technical challenges and are a master at troubleshooting. Coordinating warranty and service work with external providers is a breeze for you. You enjoy sharing your knowledge and helping others understand new IT solutions.
• With a clear head, you analyze logs and document all processes within our infrastructure. You are a proactive individual who implements established procedures and creates relevant work instructions.

We are offering

• A dynamic work environment with targeted support for your specialist skills.
• Become part of a motivated team that values and supports your ideas.
• Flexible working hours including home office and performance-based pay await you.
• We support your development through various training opportunities and individual career paths.
• Look forward to a pleasant atmosphere in an established medium-sized company with flat hierarchies.

Required

• You have completed IT training or have practical experience in 1st level support.
• You are familiar with IT support for PCs, notebooks, tablets and smartphones as well as basic network technologies (LAN, WLAN, active network components).
• With your communicative manner, you are a team player and tackle tasks with full enthusiasm.
• You possess strong analytical thinking skills and the ability to quickly grasp technical problems.
• Flexibility is a matter of course for you – being on call and occasional business trips are no problem for you.
• Driving licence class B