IT specialists (all genders)

REINERT Logistic GmbH & Co. KG; Glasgow; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in Glasgow is seeking an IT Support Specialist to become the first point of contact for employee inquiries. You'll solve IT-related problems, analyze logs, document processes, and coordinate service work. Candidates should have IT training or experience, familiarity with various devices and network technologies, and strong analytical skills. Flexible working hours, training opportunities, and a supportive team environment are offered.

Benefits

Flexible working hours

Performance-based pay

Training opportunities

Pleasant working atmosphere

Qualifications

• Completed IT training or equivalent experience.
• Strong communication skills and enthusiasm for teamwork.
• Ability to tackle technical challenges and troubleshoot effectively.

Responsibilities

• Act as the first point of contact for employees' IT support questions.
• Coordinate warranty and service work with external providers.
• Analyze logs and document processes within infrastructure.

Skills

IT support for PCs, notebooks, tablets, and smartphones

Basic network technologies (LAN, WLAN)

Analytical thinking

Team player

Education

IT training or practical experience in 1st level support

Job description

Base data

We are looking for

• Become the first point of contact for our employees and contribute your expertise to IT support! You are the problem solver who passionately and diligently assists with questions about our IT systems.
• You love tackling technical challenges and are a master at troubleshooting. Coordinating warranty and service work with external providers is a breeze for you. You enjoy sharing your knowledge and helping others understand new IT solutions.
• With a clear head, you analyze logs and document all processes within our infrastructure. You are a proactive individual who implements established procedures and creates relevant work instructions.

We are offering

• A dynamic work environment with targeted support for your specialist skills.
• Become part of a motivated team that values and supports your ideas.
• Flexible working hours including home office and performance-based pay await you.
• We support your development through various training opportunities and individual career paths.
• Look forward to a pleasant atmosphere in an established medium-sized company with flat hierarchies.

Required

• You have completed IT training or have practical experience in 1st level support.
• You are familiar with IT support for PCs, notebooks, tablets and smartphones as well as basic network technologies (LAN, WLAN, active network components).
• With your communicative manner, you are a team player and tackle tasks with full enthusiasm.
• You possess strong analytical thinking skills and the ability to quickly grasp technical problems.
• Flexibility is a matter of course for you – being on call and occasional business trips are no problem for you.
• Driving licence class B