IT Services Technician – Manufacturing (Glasgow) | 1st/2nd Line

Interface Recruitment UK; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in manufacturing is seeking an IT Services Technician to join their dynamic team in Glasgow. This role offers the chance to support both desktop applications and platforms in a vibrant office and manufacturing environment. You will be involved in first and second-line support while also engaging in exciting projects such as hardware refreshes and cyber security rollouts. With a strong emphasis on communication and flexibility, you will work alongside a dedicated team to ensure seamless IT operations across multiple sites. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.

Benefits

25 days holidays (plus stats)

4% Pension

Life x 3

Free Parking

Cycle Scheme

EAP

Enhanced Family Benefits

Qualifications

• 2-3 years experience in Helpdesk Support or IT Technician role.
• HNC/HND/Degree in a computing subject is required.

Responsibilities

• Provide technical assistance in person, via phone, and helpdesk.
• Assist with diagnosing and resolving hardware and software issues.

Skills

IT Support

Communication Skills

Flexibility

Education

HNC/HND/Degree in Computing

Tools

Google Suite

Active Directory

Windows 10/11

CompTIA A+

Job description

An established industry player in manufacturing is seeking an IT Services Technician to join their dynamic team in Glasgow. This role offers the chance to support both desktop applications and platforms in a vibrant office and manufacturing environment. You will be involved in first and second-line support while also engaging in exciting projects such as hardware refreshes and cyber security rollouts. With a strong emphasis on communication and flexibility, you will work alongside a dedicated team to ensure seamless IT operations across multiple sites. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.