IT Service Desk Technician - Remote Work & Growth

Alpine; Enstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A premier motorsport team in the UK is seeking an IT Service Desk Technician to provide essential 1st and 2nd line support to the entire Formula One team. This role involves managing user hardware and software, ensuring effective IT operations, and facilitating a fast-paced working environment. The ideal candidate will have experience in IT support, a strong customer service attitude, and a team-oriented mindset. This position offers comprehensive training opportunities and benefits to enhance professional growth.

Benefits

On-the-job training

Corporate in-house training courses

Private healthcare

Company pension scheme

Free onsite gym

Holiday buy-back scheme

Subsidised restaurant

Qualifications

• Experience in providing IT support to end-users.
• Knowledge of Microsoft Windows and Office products.
• Ability to manage hardware and software installations.

Responsibilities

• Provide 1st and 2nd line IT support.
• Manage hardware assets and user accounts.
• Coordinate with third-party suppliers for IT support.

Skills

Customer service

Teamwork

Communication

Problem-solving

Tools

Microsoft Windows 10/11

Microsoft Office Suite

Microsoft 365 Services

Microsoft Active Directory

Microsoft Endpoint Manager

Job description

A premier motorsport team in the UK is seeking an IT Service Desk Technician to provide essential 1st and 2nd line support to the entire Formula One team. This role involves managing user hardware and software, ensuring effective IT operations, and facilitating a fast-paced working environment. The ideal candidate will have experience in IT support, a strong customer service attitude, and a team-oriented mindset. This position offers comprehensive training opportunities and benefits to enhance professional growth.