IT Service Desk Technician | Bolton NHS Foundation Trust

Bolton Nhs Foundation Trust; Farnworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious NHS organization in the UK is seeking a dynamic individual for a customer care focused role in IT innovation. This position involves providing excellent customer service and solving issues as the first point of contact for Bolton Hospital queries. Ideal for those starting their career in IT, offering direct user support and first-time fixes.

Qualifications

• Applicants must have the right to work in the UK.

Responsibilities

• Customer focused service.
• Problem solving and fault diagnosis.
• Supporting users on the front line providing first-time fixes.

Job description

Please note: This role is not eligible for sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.

An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. You will be part of a dedicated, hardworking team delivering first point of contact for all Bolton Hospital issues and queries, providing excellent customer services and first‑time fixes. This is a customer‑care focused role and a great opportunity to start your career.

Responsibilities

• Customer focused service
• Problem solving and fault diagnosis
• Supporting users on the front line providing first‑time fixes

Disability Confident

We are a Disability Confident employer. We will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by us. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, we may limit the overall numbers of interviews offered to both disabled and non‑disabled people. For more information, please follow the Disability Confident guidelines.

About the Trust

The Trust is a great place to work, evidenced by the most recent NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are proud of this achievement and ensure that everyone in the Trust is seen and heard. After a challenging period with the national pandemic response, we are emerging with renewed energy and investment in the IT infrastructure, making this role a key part of that development.