IT Service Desk Technician — 1st/2nd Line Support (Remote)

Alpine F1 Team; Enstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading racing team in the UK seeks an enthusiastic IT Service Desk Technician. In this role, you'll provide vital 1st and 2nd line support, manage hardware assets, and ensure effective IT operations. Candidates should have a strong customer service orientation and experience with Microsoft technologies. This position offers extensive training, on-site support, and opportunities for professional growth. Join a dynamic environment where you can thrive and contribute significantly to a world-class team.

Benefits

On-the-job training

Corporate training courses

Free onsite gym

Private healthcare

Holiday buy-back scheme

Subsidised restaurant

Qualifications

• Proven experience in a customer service role, ideally in IT support.
• Willingness to learn and develop new technical skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Provide 1st and 2nd line support to the Formula One Team.
• Manage hardware assets and user accounts.
• Coordinate with suppliers for IT support incidents.

Skills

Customer service

Teamwork

Communication

Problem-solving

Tools

Microsoft Windows 10/11

Microsoft Office Suite

Microsoft 365 Services

Desktop and laptop hardware

Microsoft Active Directory

Microsoft Endpoint Manager

Job description

A leading racing team in the UK seeks an enthusiastic IT Service Desk Technician. In this role, you'll provide vital 1st and 2nd line support, manage hardware assets, and ensure effective IT operations. Candidates should have a strong customer service orientation and experience with Microsoft technologies. This position offers extensive training, on-site support, and opportunities for professional growth. Join a dynamic environment where you can thrive and contribute significantly to a world-class team.