IT Service Desk Technician

Bolton NHS Foundation Trust; Clitheroe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Clitheroe is seeking an IT Service Desk Technician to join their dynamic team. This role focuses on providing customer service and first-time fixes for IT issues. Ideal for individuals eager to start a career in IT, applicants must have the right to work in the UK. The Trust offers a supportive and inclusive environment, recognized as a top NHS workplace in Greater Manchester.

Qualifications

• Must have the right to work in the UK.
• Dynamic individual keen on IT innovation.
• Customer service experience preferred.

Responsibilities

• Deliver first point of contact for issues and queries.
• Provide excellent customer service.
• Support users on the front line.

Skills

Customer focused service

Problem solving

Fault diagnosis

Job description

IT Service Desk Technician - Band 3

Please note: This role is not eligible for sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.

An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. You will be part of a dedicated, hardworking team delivering first point of contact for all Bolton Hospital issues and queries, providing excellent customer services and first time fixes.

This is a customer care focused role and a great opportunity to start your career.

Within This Role You Be

• Customer focused service
• Problem solving and fault diagnosis
• Supporting users on the front line providing first time fixes

An inclusive, supportive environment with a friendly atmosphere.

This is the perfect way to start your career in IT.

The Trust is a great place to work, evidenced by the most recently NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy and it is a truly exciting time for the Trust with investment and development of the IT Infrastructure of which this role will be a key part.

For further details / informal visits contact: Name: Kristy Tytler Job title: IT Service Desk Manager Email address: [e-mail] Telephone number: 01204 390159