IT Service Desk Analyst: Windows 11 Deployment & MDT/SCCM

CPS Group (UK) Limited; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking an IT Service Desk Analyst for a contract role in Wales. The candidate will provide vital user support and assist with IT-centric projects, like deploying Windows 11 devices. Essential skills include expertise in Microsoft technologies, particularly SCCM and user communication. The position starts urgently, offering a daily rate of £18 - £20 per hour, and is inside IR35 guidelines.

Qualifications

• Exceptional user-facing and communication skills.
• Hands-on experience using core Microsoft support technologies.
• Experience deploying Windows 11 devices/upgrading from Windows 10.

Responsibilities

• Provide user-facing support as part of the on-site IT Support team.
• Support projects like rolling out Windows 11 devices.
• Assist with technical duties including managing support tickets.

Skills

User-facing support

Communication skills

Microsoft SCCM

Windows 11 deployment

Microsoft Azure

Job description

A leading recruitment agency is seeking an IT Service Desk Analyst for a contract role in Wales. The candidate will provide vital user support and assist with IT-centric projects, like deploying Windows 11 devices. Essential skills include expertise in Microsoft technologies, particularly SCCM and user communication. The position starts urgently, offering a daily rate of £18 - £20 per hour, and is inside IR35 guidelines.