IT Service Delivery Manager

LIGHTHOUSE SCHOOLS PARTNERSHIP; Portishead; On-site; GBP 40,000 - 60,000; Full time

Job summary

An educational trust in Portishead is seeking an IT Service Delivery Manager to lead multi-site IT support across four secondary schools. This role involves managing technical and managerial tasks as part of a transformative IT programme. Candidates should have experience in IT support management and possess a clean driving license for travel between locations.

Qualifications

• Experience in managing IT support teams.
• Ability to deliver IT transformation projects.
• Clean driving license and access to a vehicle.

Responsibilities

• Support the Head of IT Service Delivery.
• Manage multi-site IT support at 4 schools.
• Deliver systems and technology for learning.
• Contribute to the IT Transformation Programme.

Skills

Technical support

Managerial support

Team management

Excellent communication

Job description

We are seeking to appoint an IT Service Delivery Manager to support the Head of IT Service Delivery in managing multi-site IT support teams at 4 large Secondary Schools.

The postholder will help us to deliver our exciting IT Transformation Programme over the next 12 months, providing both technical and managerial support. The programme is delivering a significant investment in our IT infrastructure. You will provide a rewarding enabling role in the delivery of systems, support and technology to support learning across our schools. The postholder will also help support the Trust's vision, values and aims.

The IT Service Delivery Manager will be based in the Central Team office currently at Gordano School in Portishead but will be required to spend time each week at each of our 4 secondary schools, therefore a clean driving license and access to a vehicle is essential. Applications should be addressed to Dominic Baldry (Head of IT Service Delivery) and submitted with a covering letter (no more than two sides of A4) addressing the person specification and setting out how you would make a positive difference in this role.