IT Senior Project Manager Digital Transformation

-; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading professional services firm in Greater London is seeking a Senior IT Project Manager to oversee the Digital Transformation Programme. This hybrid role involves collaborating with multiple teams to ensure solutions are delivered on time and meet quality standards. Ideal candidates will have strong leadership skills, experience with offshore service providers, and a solid understanding of project management in complex environments. This is a 12-month contract position offering competitive arrangements.

Qualifications

• Experience in leading project delivery within IT and operations.
• Strong experience in managing teams and offshore service providers.
• Proven ability to drive change within complex organizations.

Responsibilities

• Lead the technical delivery of the Digital Transformation Programme.
• Collaborate with stakeholders to manage change and delivery priorities.
• Oversee the planning and execution of technical solutions.

Skills

Project management

Team management

Communication

Agile methodologies

Risk assessment

Tools

Project management tools

Job description

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting‑edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we’re investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren’t just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly, and nurture genuine relationships for the long‑term.

Job requirements

The Role

We are looking for an experienced and dedicated Senior IT Project Manager to lead the technical delivery and oversight of our critical Digital Transformation Programme. This pivotal role requires collaboration with the Transformation Director, Project Managers, Product Engineering, and Application Development teams. A core function will be the engagement and governance of third‑party vendors and offshore service providers. The Delivery Manager ensures that all solutions, encompassing both bespoke and off‑the‑shelf applications, are delivered in accordance with agreed plans, meet stringent quality standards, comply with regulatory requirements, and deliver measurable value across IT and Operations.

This role is a hybrid position where you will work from any nearest Aptia office in the UK as well as from your home address. It is a 12‑month contract role.

What you'll be doing

• Partner with the Transformation Director and business/IT leadership to define and manage the change pipeline and delivery priorities within the Digital Transformation Programme.
• Oversee the planning, execution, and delivery of technical and business solutions, ensuring projects are completed on time, within scope, and budget.
• Coordinate activities related to Application, Environment, and Infrastructure changes, including development, installation, configuration, maintenance, and troubleshooting.
• Ensure a smooth handover of new releases and changes to production, working closely with IT and Operations teams.
• Engage, manage, and govern relationships with third‑party vendors and offshore service providers, ensuring they consistently deliver high‑quality solutions and services aligned with contractual agreements.
• Enable seamless and compliant integration of third‑party solutions into Aptia’s existing IT infrastructure and applications.
• Manage, directly or indirectly, a team of support professionals, analysts, Subject Matter Experts (SMEs), Quality Assurance individuals, and third‑party contractors as required.
• Proactively identify, assess, and mitigate technical, financial, and delivery risks associated with solutions and third‑party engagement.
• Ensure all deliverables meet required quality standards, employ a controlled change process (impact assessed and understood), and comply with all applicable legal and regulatory requirements (including contributing to Audit and Internal Controls).
• Implement and develop the Operating Model and technical change management activities aligned with ITIL best practices.

Here’s what we’re looking for

• Broad understanding of the Insurance or Financial Services landscape across multiple business areas (e.g., IT, Operations, Pension Administration, Underwriting, or Claims).
• Strong experience in implementing and driving project activities for both business and IT‑focused projects.
• Broad knowledge of the system development life cycle, system and application program development alternatives, and experience working within an Agile, service delivery‑focused IT Department employing ITIL best practices and strong change management methods.
• Experience working with offshore service providers and strong experience in team management.
• Proven leadership skills with the ability to motivate and inspire diverse teams.
• Understanding of IT systems, infrastructure, and software development methodologies. Proficiency in project management tools and techniques.
• Excellent oral and written communication, interpersonal, and collaboration skills required to interact effectively with vendors, clients, peers, and leadership.

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal‑opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.