IT & Security Support Apprentice: Launch Your Tech Career

QA; Edwinstowe CP; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading tech training provider in Edwinstowe CP seeks an IT Support Apprentice to provide first and second line support, maintain network systems, and assist users. You will gain valuable hands-on experience in IT and security, with full training provided. Ideal candidates should have basic networking knowledge, strong communication skills, and a willingness to learn. This role offers extensive support and opportunities for career advancement in technology.

Benefits

28 days holiday allowance

Casual dress

Employee mentoring programme

Free on-site parking

Ongoing support and training

Qualifications

• No prior knowledge required, as full training will be provided.
• Driving licence and own vehicle preferred due to location.

Responsibilities

• Provide 1st & 2nd line support to staff and customers.
• Keep networks running smoothly with updates and patches.
• Support remote users and applications.
• Manage user accounts and access across platforms.
• Secure and connect over 5,000 devices.

Skills

Basic networking knowledge (LAN, WAN, WiFi, DNS, DHCP)

Confident with Microsoft Windows and Office

Strong communication skills

Problem-solving abilities

Multitasking capabilities

Education

3 GCSEs or equivalent at grades 4+ (A-C)

GCSE Maths and English at grades 3+ (D or above)

Job description

A leading tech training provider in Edwinstowe CP seeks an IT Support Apprentice to provide first and second line support, maintain network systems, and assist users. You will gain valuable hands-on experience in IT and security, with full training provided. Ideal candidates should have basic networking knowledge, strong communication skills, and a willingness to learn. This role offers extensive support and opportunities for career advancement in technology.