IT Product Lead

NFP People; Greater London; On-site; GBP 43,000; Full time

Job summary

A leading service provider is seeking an experienced IT Product Lead for their WitnessBox 2.0 system. This home-based role will involve driving advancements, managing change processes, and collaborating with the Ministry of Justice and stakeholders. The ideal candidate should possess strong leadership skills and a background in product management. This permanent position offers a salary of £42,521 per annum along with full-time hours, Monday to Friday.

Qualifications

• Experience in product management and development.
• Strong leadership skills and experience managing teams.
• Ability to collaborate with various stakeholders.

Responsibilities

• Manage the WitnessBox change control process and ensure compliance.
• Lead the development and continual improvement of WitnessBox policies and procedures.

Job description

IT Product Lead

We are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0.

This role is home‑based within England or Wales.

Position

6484 IT Product Lead- Witness Box

Location

Remote

Hours

Full time 37.5 hours per week. Monday to Friday 9-5

Contract

Permanent

Salary

£42,521 per annum

Closing Date

31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0.

You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.

Your responsibilities will include

• Managing the WitnessBox change control process and ensuring compliance.
• Leading the development and continual improvement of WitnessBox policies and procedures.

Overseeing testing strate...