IT PMO Lead

Wickes; Watford; Hybrid; GBP 75,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Car allowance

25 days holiday + bank holidays

Enhanced pension

Wellbeing support

Hybrid working (3 days in Watford)

Save-as-you-earn scheme

Colleague discount

Discount platform

Job summary

Wickes is seeking an experienced PMO Lead to oversee the PMO within its IT function, guiding governance and delivery across multiple programs. You will align product groups with business strategy, track value streams, and implement simple monitoring of technical changes.

The role sits in a forward-thinking digital and technology growth phase and offers a hybrid working model with three days in Watford, a competitive package including annual bonus and car allowance, enhanced pension and wellbeing

Qualifications

• Extensive experience establishing PMO best practices and governance.
• Proven track record leading strategic IT programs.
• Experience delivering through both waterfall and agile methodologies.
• Ability to design standardised processes for resource planning, risk management and issue resolution.
• Strong judgement and understanding of contracts, milestones and changes.

Responsibilities

• Establish and maintain PMO best practices, methodologies, and standards across IT to ensure consistent delivery and governance.
• Lead tracking of strategic programs across multiple product groups, aligned with objectives.
• Develop and maintain programme reporting frameworks communicating delivery metrics, risks and status to stakeholders.
• Provide strategic guidance to senior management on progress, budgets, resources and forecasts.
• Partner with product managers to align programme objectives with business strategy.

Skills

PMO leadership

Stakeholder management

Governance frameworks

Strategic planning

Tools

Jira

Confluence

Job description

Are you an experienced PMO Lead looking for that next challenge? Do you have experience of working in an IT function and come from Retail, FMCG or the Finance sector?

This role will give a driven and experienced individual the opportunity to lead and oversee the PMO to help ensure the successful delivery of the projects and programmes across the entire Technology function. Wickes are a forward-thinking and innovative business that are in their digital and Technology growth phase and this role will be an essential part of that transformation.

Wickes applies both waterfall and agile methodologies to deliver projects. Therefore experience working across both and the ability to understand how to track the value streams of delivery will be essential in this role. The role will need the ability to help Wickes develop a simple but effective way of monitoring and governing its technical changes programmes, catering to different needs without adding undue complexity. Experience in being able to establish processes to support delivery leads independent of methodology.

What you’ll be doing:

• Establish and maintain PMO best practices, methodologies, and standards across the IT organization to ensure consistent programme delivery and governance
• Lead the tracking and monitoring of strategic programs across multiple product groups, ensuring alignment with organizational objectives
• Develop and maintain comprehensive programme reporting frameworks to effectively communicate key delivery metrics, risks, and status to stakeholders
• Provide strategic guidance to senior management on project progress, budget utilization, resource estimates, team performance, and financial forecasts
• Partner with product managers to ensure programme objectives align with business strategy and desired outcomes
• Conduct post-implementation reviews and benefits realization audits to measure programme success and capture learnings
• Design and implement standardised processes for resource planning, risk management, and issue resolution
• Facilitate strategic planning sessions and portfolio prioritization discussions with stakeholders

What we’re looking for:

• You’ll be a confident, self-starter with strong knowledge and understanding of business IT needs, with the ability to establish and maintain a high level of customer trust and confidence.
• You’ll be able to work at pace, with a sense of urgency and be able to commit to high standards of ethics, regulatory compliance, customer service and business integrity.
• You’ll work in a small team and balance strategic change, running weekly governance mechanics and delving into detail for issue resolution.
• You’ll demonstrate sound judgement in the decision making process and have strong understanding of scope of contracts, including milestones and recognition of changes skills.
• Experience with Atlassian toolset (specifically Jira/Confluence) would be beneficial

What's in it for you?

We’re a team. And teams work best together when they know and respect one another. Listen and learn from one another. So we offer a hybrid working model. Giving you the support you need to do well at work, and the flexibility to make life work for you.

• A competitive package which includes an annual bonus and car allowance
• 25 Days holiday plus bank holidays
• Enhanced contributory Pension and Life Assurance
• We offer hybrid flexible working (3 days in Watford)
• Save-as-you-earn scheme
• Colleague discount
• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support.

About Us:

We are a multi-channel retailer operating in the home improvement market. With 40 years in industry, we now generate revenue in excess of £1.6Bn across 229 stores delivered by 8,000+ colleagues.

We care for our people - and we look out for one another. Everyone has a voice. We’re ambitious, but we’re inclusive, supportive and down-to-earth with it. Anyone can build on our talent and expect our support to get on.

Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form