IT Operations Technician - Flexible Hours & Growth

Middlesbrough College Group; Tees Valley; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading educational institution is seeking an IT Operations Technician to ensure smooth digital services delivery. This role involves technical support across various systems, collaborating with staff to resolve IT issues, and contributing to projects. Candidates should have strong knowledge of Windows systems, excellent communication skills, and relevant IT qualifications. The position offers a competitive salary, generous annual leave, and professional development opportunities.

Benefits

Subsidised health scheme

Free gym membership

Professional development opportunities

Flexible work options

Discounted car parking on site

Qualifications

• Required: Strong knowledge of Windows OS and Office 365.
• Essential: Grade C or above in Maths/English.
• Desirable: ITIL v3 Foundation.

Responsibilities

• Provide technical support across hardware, software, and network systems.
• Assist with installations and upgrades.
• Deliver responsive reporting and resolution service.

Skills

Strong knowledge of Windows operating systems and Office 365

Excellent problem-solving and communication skills

Familiarity with Audio Visual platforms and hardware

A passion for keeping up with technology trends

Education

Grade C or above in Maths or English (or equivalent)

Relevant IT qualification at Level 2

ITIL v3 Foundation or above

Job description

A leading educational institution is seeking an IT Operations Technician to ensure smooth digital services delivery. This role involves technical support across various systems, collaborating with staff to resolve IT issues, and contributing to projects. Candidates should have strong knowledge of Windows systems, excellent communication skills, and relevant IT qualifications. The position offers a competitive salary, generous annual leave, and professional development opportunities.