IT Operations & Security Specialist (London)

CloudKitchens; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food delivery service in London is seeking an IT Operations Administrator to support their IT systems, networks, and devices. This role involves handling service desk requests, onboarding setups, and maintaining system security. Ideal candidates should have a Bachelor's degree in IT or related fields and 3–5 years of relevant experience. Strong knowledge of Windows and macOS, IT support skills, and customer service orientation are essential. The position is based in the London office, where teamwork is prioritized.

Qualifications

• 3–5 years of experience in IT support, system administration, or IT operations.
• Strong knowledge of hardware setup and troubleshooting.
• Experience supporting audio-visual systems for meetings and webinars.

Responsibilities

• Respond to first and second-level requests related to IT systems.
• Implement and monitor security measures and compliance.
• Onboard new employees and assist in training.

Skills

IT support

System administration

Windows OS

macOS

Networking fundamentals

Problem-solving

Customer service

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Microsoft 365

Google Workspace

Jira

Confluence

Zoom

Slack

Job description

A leading food delivery service in London is seeking an IT Operations Administrator to support their IT systems, networks, and devices. This role involves handling service desk requests, onboarding setups, and maintaining system security. Ideal candidates should have a Bachelor's degree in IT or related fields and 3–5 years of relevant experience. Strong knowledge of Windows and macOS, IT support skills, and customer service orientation are essential. The position is based in the London office, where teamwork is prioritized.