IT Operations Manager

Abacus Consulting; Wellingborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading consulting firm in the United Kingdom is seeking an experienced IT Operations Manager to oversee the management of IT infrastructure. You will lead a team, support strategic initiatives, and ensure system reliability and security for clients. The ideal candidate has strong technical abilities, particularly in Microsoft 365, virtualization, and cloud infrastructure, along with a proven leadership track record.

Qualifications

• Strong experience in managing IT infrastructure.
• Proven track record in driving IT operations improvements.
• Experience leading a team of IT professionals.

Responsibilities

• Oversee the day‑to‑day management of IT infrastructure.
• Support the IT Director in IT and AI strategies.
• Collaborate on innovation projects.
• Manage Cyber Essential Plus accreditations.
• Develop and document team processes.
• Identify and manage operational risks.

Skills

Microsoft 365 Platform

Strong technical knowledge of network and server operating system

Experience with Windows Operating Systems

SQL Server and ActiveDirectory

PowerShell scripting

Server virtualization

Cloud-based Infrastructure

Enterprise Backup and Replication

Business Continuity

Job description

We are seeking an experienced IT Operations Manager to oversee the day‑to‑day management of our clients IT infrastructure to ensure the reliability, efficiency, and security of all systems, networks, and services. The ideal candidate will lead a team of IT professionals, manage system performance, and drive continuous improvement in IT operations aligned with business objectives.

Your day to day duties as the IT Operations Manager will include, but not be limited to:

• Supporting the IT Director with the implementation of the firm’s IT and AI & Innovation Strategies
• Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects.
• Participate in internal and external audits, including ISO27001 and ISO22301.
• Manage the Cyber Essential Plus accreditation renewals.
• Develop and document processes and procedures, providing to ensure they are fully implemented within the team.
• Identify and manage operational risks

Technical competencies must include:

• Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office - Strong technical knowledge of network and server operating system - Experience with support of Windows Operating Systems, SQL Server and ActiveDirectory, including PowerShell scripting - Proven experience in server virtualisation and Cloud-based Infrastructure - Enterprise Backup, Replication and Business Continuity and Disaster recovery mitigation and response

To find out more or have a confidential chat, please do get in touch.