IT Operations Manager

Abacus Consulting; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology consulting firm in the United Kingdom is seeking an experienced IT Operations Manager to oversee its IT infrastructure. You will manage a team, support innovation projects, and ensure system reliability and security. The ideal candidate has strong skills in Microsoft 365, server virtualization, and experience with Windows and SQL Server. This role offers the opportunity to drive continuous improvement in IT operations.

Qualifications

• Strong technical knowledge of Microsoft 365 Platform, including Exchange and SharePoint.
• Experience with operational risk management and audit participation.
• Ability to document processes and ensure implementation.

Responsibilities

• Oversee the management of IT infrastructure for reliability and security.
• Support innovation projects in collaboration with relevant teams.
• Manage Cyber Essential Plus accreditation renewals.

Skills

Microsoft 365 Platform

Network and server operating systems

Windows Operating Systems

SQL Server

Active Directory

PowerShell scripting

Server virtualization

Cloud technologies

Job description

Overview

We are seeking an experienced IT Operations Manager to oversee the day-to-day management of our clients IT infrastructure to ensure the reliability, efficiency, and security of all systems, networks, and services. The ideal candidate will lead a team of IT professionals, manage system performance, and drive continuous improvement in IT operations aligned with business objectives.

Duties

Your day to day duties as the IT Operations Manager will include, but not be limited to :

• Supporting the IT Director with the implementation of the firms IT and AI & Innovation Strategies
• Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects.
• Participate in internal and external audits, including ISO27001 and ISO22301.
• Manage the Cyber Essential Plus accreditation renewals.
• Develop and document processes and procedures, providing to ensure they are fully implemented within the team.
• Identify and manage operational risks

Technical Competencies

• Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office
• Strong technical knowledge of network and server operating system
• Experience with support of Windows Operating Systems, SQL Server and Active Directory, including PowerShell scripting
• Proven experience in server virtualisation and Cloud-...