IT Operations Manager

Allstaff; England; On-site; GBP 50,000 - 60,000; Full time

Job summary

A prominent staffing firm is seeking an IT Operations Manager in Northampton to oversee the company's IT infrastructure and manage the technical team. The role involves implementing strategies for business performance and ensuring compliance through audits. Candidates should have solid experience with the Microsoft 365 platform and a strong understanding of IT operations. The position offers a salary between £50,000 and £60,000 per annum with benefits including 25 days holiday and private medical coverage.

Benefits

25 days holiday

Free onsite parking

Profit share scheme

Private medical

Company events

Qualifications

• Proven experience managing IT operations and leading a technical team.
• Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office.
• Technical expertise in networks, servers, and operating systems.

Responsibilities

• Oversee the day-to-day operations of the company's IT infrastructure.
• Lead and develop the IT team, including performance management and training.
• Implement IT and innovation strategies to enhance business performance.

Skills

Managing IT operations

Microsoft 365 platform knowledge

Network, servers, operating systems expertise

Support for Windows environments

Project management skills

Job description

Summary of the IT Operations Manager role

We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis.

Salary

£50,000 - £60,000 per annum

Location

Northampton

Type of Contract

Permanent

Hours

35-hour working week, Monday - Friday 9:00am - 5:00pm

Benefits

25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events

Responsibilities

• Oversee the day-to-day operations of the company s IT infrastructure.
• Lead and develop the IT team, including performance management and training.
• Provide technical support and troubleshoot system and network issues.
• Implement IT, AI, and innovation strategies to enhance business performance.
• Manage, maintain, and optimise both on-site and cloud-based infrastructure.
• Participate in internal and external IT audits to ensure compliance.
• Develop, document, and continuously improve IT processes and procedures.
• Identify, assess, and manage operational and security risks.
• Manage IT vendors, contracts, and software licences effectively.
• Prepare and present monthly management and performance reports.

Requirements

• Proven experience managing IT operations and leading a technical team.
• Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office.
• Technical expertise in networks, servers, and operating systems.
• Experience supporting Windows environments, SQL Server, and Active Directory.
• Demonstrated experience in IT infrastructure planning, development, and optimisation.
• Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions.
• Strong project management skills and a sound understanding of Helpdesk operations and customer service principles.

Thank you for your interest in the IT Operations Manager role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications, we receive it is with regret that we are unable to respond to all candidates directly. However, if you do not hear from us within seven days you have unfortunately been unsuccessful on this occasion.