IT Network Support Technician

Deerfoot Recruitment Solutions Limited; City Of London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking an IT Network Support Technician in Central London. The role involves providing IT support, managing tickets, and assisting field installations. Candidates should have proven IT support experience, strong Windows OS knowledge, and relevant certifications. This position offers a hybrid work model, allowing remote work one day a week.

Responsibilities

• Providing day-to-day IT support across hardware, software, and network environments.
• Managing and updating support tickets, identifying and reporting trends.
• Supporting field installations and troubleshooting alongside the Network Support and Operations teams.
• Preparing and configuring equipment for installations and building network cabinets.
• Maintaining asset and stock management systems.

Skills

IT support experience (1st/2nd line)

Knowledge of Windows OS (7, 10 & 11 Embedded)

Computer networking experience

Relevant certifications (CompTIA A+, Network+, MCP/MCSA)

Problem-solving skills

Communication skills

Full UK driving licence

Job description

IT Network Support Technician

Central London (Farringdon nearest tube station)

30,000 - 35,000 per annum

Full Time / Permanent Hybrid (1 day remote - Wednesday OR Friday)

Deerfoot Recruitment is working on behalf of a valued client seeking an IT Network Support Technician to join their growing technical team based in Central London. This is an excellent opportunity for an enthusiastic IT professional to take the next step in their career within a collaborative and forward-thinking environment.

Key Responsibilities

• Providing day-to-day IT support across hardware, software, and network environments
• Managing and updating support tickets, identifying and reporting trends
• Supporting field installations and troubleshooting alongside the Network Support and Operations teams
• Preparing and configuring equipment for installations and building network cabinets
• Maintaining asset and stock management systems

Key Skills & Experience

• Proven hands‑on IT support experience (1st/2nd line)
• Strong knowledge of Windows OS (7, 10 & 11 Embedded)
• Computer networking experience
• Relevant certifications such as CompTIA A+, Network+, or Microsoft MCP/MCSA
• Excellent problem‑solving and communication skills
• Full UK driving licence

This role would suit a proactive and detail‑oriented technician with a passion for technology and delivering exceptional service.

If you are a team player with a solid technical foundation and enjoy a mix of office-based and remote working, we'd love to hear from you.

Deerfoot IT Resources Ltd is one of the UK's most established independent IT recruitment specialists. We are acting as an employment agency on behalf of our client for this vacancy.