IT Manager

Kärcher North America Inc.; Wickford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading provider of modular buildings in Wickford seeks a proactive IT Manager to oversee the Group IT Infrastructure. Responsibilities include managing IT operations, leading projects, and ensuring effective support. Ideal candidates should possess strong skills in Microsoft Office, Windows Server, and MPLS networks. A driving license is required. Competitive salary and holiday benefits offered. This role will not sponsor international workers.

Benefits

Competitive salary and bonus scheme

Generous holiday allowance

Cycle to work scheme

Training and progression opportunities

Qualifications

• Proficient in Microsoft Office packages.
• Broad understanding of Windows Server Infrastructure.
• Understanding of MPLS networks.
• Experience with Extreme Switching and Access Points.
• Full UK Driving Licence.

Responsibilities

• Manage IT and telecoms issues between customers and management.
• Oversee large IT projects and coordinate resources.
• Monitor the performance of IT infrastructure and services.
• Assist the IT Director with strategic projects.

Skills

Microsoft Office proficiency

Windows Server Infrastructure

MPLS networks understanding

Extreme Switching and Access Points

Interpersonal skills

Analytical skills

Problem-solving skills

Flexible work approach

Job description

Overview

The Wernick Group is the UK's largest and longest standing national provider of permanent and temporary modular buildings and site accommodation. Established since 1934, The Wernick Group remains a family run and owned company. We are seeking a proactive IT professional to oversee the efficient operation of the Group IT Infrastructure and services. The IT Manager will manage the day-to-day operation of the IT department, providing an efficient and effective support network for the wider business.

Key Duties and Responsibilities

• Manage IT and telecoms issues, acting as the conduit between the customer and departmental management.
• Monitor IT helpdesk performance, analyse trends, and identify improvement opportunities.
• Monitor the performance of the main external IT support provider and take steps to prevent issues.
• Build and maintain relationships with internal and external stakeholders.
• Provide support and guidance to the IT team to fulfil their duties.
• Manage the annual Cyber Essentials Plus renewal.
• Plan and coordinate annual IT audits across the Group.
• Assist the IT Director with strategic projects.
• Any additional tasks as requested by line manager.

Responsibilities

• Oversee large IT projects by coordinating and allocating resources.
• Promote and maintain high morale to foster a positive working environment.
• Monitor the performance of IT infrastructure and services.
• Work with key stakeholders to understand and develop IT solutions.
• Recruit for vacant positions within the department.

Desired Skills and Experience

• Proficient in the use of Microsoft Office packages.
• Broad understanding of Windows Server Infrastructure.
• Understanding of MPLS networks.
• Experience with Extreme Switching and Access Points.
• Interpersonal and communication skills.
• Analytical and problem-solving skills.
• Flexible and willing to change work plans at short notice.
• Ability to liaise with and progress/escalate calls to a conclusion with external suppliers.
• Full UK Driving Licence.

Attributes

• Proactive, positive and professional attitude.
• Self-motivated and able to work independently with minimal supervision.
• An enthusiastic team player who engages with colleagues and willingly shares knowledge.

What You Will Get In Return

• Competitive salary and bonus scheme.
• Generous holiday allowance (rising with service).
• Options to buy extra holidays or sell/carry over up to 5 days.
• Christmas shutdown and early finish on Fridays.
• Cycle to work scheme, group pension, life assurance, and employee assistance programme.
• Training and progression opportunities; open-door policy; employee referral scheme.
• Benefits scheme and corporate eyecare; volunteering day off each year.

Equal Opportunities

We are an equal opportunities employer and welcome applications from all sections of the community. We thank you in advance for your interest in this role and our company.

Notes

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK. This vacancy is subject to close earlier than the stated closing date depending on application numbers. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.