IT Manager

Deerfoot Recruitment Solutions Limited; Marden; On-site; GBP 48,000 - 52,000; Full time

Job summary

A leading recruitment firm is seeking an IT Manager for a permanent, full-time role based in Marden, Herefordshire. The successful candidate will deliver Level 3 IT support, manage teams, and safeguard systems. Offering a salary of £48k - £52k DOE, 33 days of annual leave, and extensive financial wellbeing benefits, this position presents real scope for career growth in a vibrant company.

Benefits

33 days annual leave

Comprehensive financial wellbeing benefits

Career growth opportunities

Qualifications

• Strong stakeholder and staff management capabilities.
• In-depth technical knowledge of IT infrastructure and production systems.
• Excellent troubleshooting and problem-solving skills.
• Proven ability in process planning and documentation.

Responsibilities

• Act as the main internal IT contact, delivering hands-on Level 3 IT support.
• Manage internal and third-party teams for smooth IT operations.
• Safeguard system confidentiality, integrity, and availability.
• Plan and execute IT changes and improvements.
• Maintain robust IT documentation and procedure references.
• Lead and develop staff in helpdesk support.
• Troubleshoot issues and craft repair strategies.

Skills

Stakeholder management

Staff management

IT infrastructure knowledge

Troubleshooting

Problem-solving

Job description

IT Manager – Permanent, full‑time role based in Marden, Herefordshire.

Salary £48k‑£52k DOE, 33 days annual leave, comprehensive financial wellbeing benefits.

Key Responsibilities

• Act as the main internal IT contact, delivering hands‑on Level 3 IT engineering support across the business.
• Manage internal and third‑party teams to ensure smooth IT operations and system evolution.
• Safeguard system confidentiality, integrity, and availability, collaborating closely with the cyber security engineer and overseeing regular maintenance.
• Plan and execute IT changes, improvements, and process updates with minimal disruption.
• Maintain robust IT documentation, change records, and procedure reference materials.
• Lead and develop staff, fostering an efficient helpdesk support function.
• Troubleshoot issues, crafting strong repair and resolution strategies.

Key Skills & Requirements

• Strong stakeholder and staff management capabilities.
• In‑depth technical knowledge of IT infrastructure and production systems.
• Excellent troubleshooting and problem‑solving skills.
• Proven ability in process planning, documentation, and support management.
• Desirable: Experience with cyber security, third‑party management, and modern IT ecosystems.

What's On Offer

• Permanent, full‑time role (Marden, Herefordshire)
• Competitive salary of £48k - £52k DOE
• 33 days annual leave
• Comprehensive financial wellbeing benefits
• Real scope for career growth within an ambitious, expanding company

Don't miss your chance to elevate your career and make a genuine impact. Apply now to join a team where your passion and expertise will shape the future of IT!