IT Manager

Hiredonline Consultancy Ltd; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

An IT Service Provider based in Bolton is seeking a motivated individual to manage a team of technicians and oversee project execution. Candidates should have over 5 years of experience in IT technical support, including server management and network support. The role includes opportunities for progression and significant benefits, including flexibility and a personal development plan.

Benefits

28 days holiday per year

Additional Holiday Scheme based on length of service

Mobile phone and Laptop

Flexible working

Paid overtime

Personal Development Plan and Career Mentoring

Company Pension

Free Parking

Qualifications

• 5+ years of IT Technical Support experience.
• 5+ years with Windows Server Installation, Configuration and Support.
• 5+ years of experience in Networks and Infrastructure.
• 5+ years of Active Directory Support experience.
• Car and clean driving license required for occasional travel.

Responsibilities

• Manage and grow the team of junior and senior technicians.
• Plan and schedule business as usual activities.
• Design, manage, execute and report on projects.
• Support hardware, software, and networks for clients.

Skills

Detailed Hardware/Software/Network experience

Technical aptitude

Excellent time management and scheduling skills

Ability to communicate technical information to non-technical customers

Attention to detail

Starter/Finisher mentality

Continuous self improvement and responsibility for learning

Job description

Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individual to help keep up with the continuous new work from our clients.

Located at our office in Bolton, the role will comprise of:

• Managing and Growing the Team of Junior and Senior Technicians
• Business as usual Planning and Scheduling
• Project Design, Management, Execution and Reporting
• Stakeholder Management
• 3rd Line Hardware, Software and Network Support
• Server, Cloud, VoIP, Mobile and MDM Support
• Server and Network Design, Deployment and Administration
• Change Management
• Training and Implementation experience
• Internal Process Design and Implementation

A little about you

Core competencies/relevant previous experience:

• Detailed Hardware/Software/Network experience
• Technical aptitude
• Ability to communicate technical information to non-technical customers
• Attention to detail
• Consistency and service driven approach
• Ability to form and maintain relationships with staff of all levels throughout an organisation
• Understanding of strategies and working towards/within them
• Starter/Finisher mentality
• Continuous self improvement and responsibility for learning
• Excellent time management and scheduling skills
• Understanding of businesses, commercial reasoning and the bigger picture
• Car and clean driving license Occasional travel
• IT Technical Support: 5 years+
• Windows Server Installation, Configuration and Support: 5 years+
• Networks and Infrastructure: 5 years+
• Active Directory Support: 5 years+

As a growing company this role offers significant progression and is ideal for someone looking to move up to the next stage in there career.

Package:

• 28 days holiday per year
• Additional Holiday Scheme based on length of service
• Mobile phone and Laptop
• Flexible working
• Paid overtime
• Personal Development Plan and Career Mentoring
• Company Pension
• Free Parking

If you have any questions about the role please get in touch.