IT Manager

Pearson Carter; England; On-site; GBP 55,000 - 65,000; Full time

Job summary

A dynamic organization in Warrington is seeking an experienced IT Manager to oversee IT operations and service delivery. Ideal candidates should possess strong knowledge of Microsoft Dynamics 365 CE, Office 365, and Power BI. The role demands excellent communication skills and ability to drive IT projects while liaising with internal stakeholders. Salary ranges from £55,000 to £65,000, with an operational focus on cybersecurity and asset management.

Qualifications

• 5 years in IT support, operations, systems administration, or business analysis roles.
• Hands-on experience supporting and configuring Microsoft Dynamics 365 CE (CRM).
• Strong experience with Office 365 and Power BI.

Responsibilities

• Manage day-to-day IT operations and service delivery for the UK office.
• Act as the first point of contact for IT issues.
• Drive local IT projects and assist with wider change initiatives.

Skills

Microsoft Dynamics 365 CE (CRM)

Office 365

Power BI

Stakeholder management

IT operations

Job description

Overview

IT Manager – up to £65,000 – Warrington

We are seeking a hands-on and experienced IT Manager to join a dynamic and growing organisation in Warrington. This role is ideal for someone with strong Microsoft Dynamics 365 CE (CRM) experience, solid technical knowledge across Microsoft platforms, and a proactive, business-focused mindset.

You will be responsible for overseeing local IT operations and service delivery in the UK while supporting broader group-level initiatives. The position offers an excellent blend of operational responsibility, project involvement, and stakeholder engagement.

Key Responsibilities

• Manage day-to-day IT operations and service delivery for the UK office.
• Act as the first point of contact for IT issues, escalating where necessary.
• Provide hands-on support and configuration for Microsoft Dynamics 365 CE (CRM).
• Support and troubleshoot Office 365, Power BI, and related business systems.
• Drive local IT projects and assist with wider change initiatives.
• Liaise directly with internal stakeholders to understand and challenge requirements.
• Promote cybersecurity awareness and ensure compliance with internal policies.
• Maintain IT assets, access controls, and incident documentation.

What We\'re Looking For

Essential Skills & Experience

• 5 years in IT support, operations, systems administration, or business analysis roles.
• Hands-on experience supporting and configuring Microsoft Dynamics 365 CE (CRM).
• Strong experience with Office 365 and Power BI.
• Excellent communication and stakeholder management skills.
• Confident working in a standalone IT role with the ability to own and drive conversations.
• Background in distribution, warehousing, or logistics is highly desirable.
• Familiarity with:
  • Pick-Pack-Ship processes
  • EDI troubleshooting
  • Barcode scanner support

Nice to Have

• Business Analysis skills – requirements gathering, process mapping, improvement initiatives.
• Experience working in global or multi-region teams.
• Exposure to project/change delivery and change management frameworks.

The Offer

• Salary: £55,000 – £65,000
• Location: Warrington
• Hours:
  • Mon–Thurs: 8:30am – 5:00pm
  • Friday: 8:30am – 3:45pm

How to Apply

Interested? Send your CV to [e-mail] or call 0191 406 6111 for a confidential discussion.

Keywords

IT Manager, Dynamics 365 CE, Microsoft Dynamics CRM, Office 365, Power BI, Warehouse IT Support, ERP Support, EDI Support, Pick Pack Ship, Barcode Scanner IT, Warrington IT Jobs, Distribution IT, Logistics IT, Business Analysis, Change Management, IT Operations, Stakeholder Management